Shipping Policies


The majority of our credit approved orders placed before 12:00 Noon PST will ship within 1-2 business days.

If you prefer to pay by check or money order, we are happy to accommodate you. Please note that we cannot ship your products until payment is received and verified.

Free shipping applies to all orders over $100.

We do not ship to P.O. and/or A.P.O Boxes

Standard Delivery shipping rates do not apply to any orders shipped to Alaska, Hawaii, and Puerto Rico. Please make sure to chose the applicable territory when you place your order, or a delay in shipping may occur.


Shipping to an address other than your billing address

Due to our shipping policy that protects you against credit card fraud, EnterComputers.com will only ship to an authorized address on your credit card.

In order to be compliant with this policy, a 2-minute phone call to your credit company will need to be made, where you add a "temporary alternate shipping address" to your account. This is a new policy being put forth by certain online retails in an ongoing effort to protect our customers from fraud.

You can read more about this policy on our Alternate Shipping Address page.

It is your responsibility to follow our credit card policy regarding shipping addresses. Not following the previous procedures will cause a delay in your order.


International Orders

EnterComputers.com currently ships to a number of international locations. Please contact us with your request and location so we can verify that we can fill your order. If you prefer to speak directly with a customer service representative, call us at (310) 641-3300.

All international orders must be prepaid in full with U.S. funds, by wire transfer, and will only be processed once payment has been confirmed. Please be aware that many product warranties do not provide coverage outside of the U.S., and some products may not be exported under any circumstances due to manufacturers' restrictions or U.S. law.

Since international orders are subject to additional handling charges, higher shipping rates, and applicable customs, duties and taxes, please contact us for rates, restrictions and other arrangements.


Freight charges, Tax and Duties

It’s recommended (and preferred) to provide us with a valid FedEx or UPS account. You can also arrange the shipping by contacting FedEx or UPS after your payment is cleared.

Otherwise, shipping charges along with applicable tax and duties, will be calculated and payment will be due before your order is shipped out.


Larger Items

All items above 125 lbs in weight or 129” in total dimensions can be subject to extra charges as this will be shipped with Freight Service or Trucking Company. Please see below for further details:

·       If you don’t have a forklift or loading dock, lift-gate service will be required and a $70.00 fee will be charged.

·       If you require inside delivery, an ADDITIONAL  $70.00 fee will be charged for ground floor or a $120.00 for above or below ground floor WITH FREIGHT ELEVATOR

·       Please contact us if you have any special instructions. 


FedEx Ground Shipping Schedule


Our packages ship from the LAX area in Los Angeles. Please note that these shipping times might not include Saturdays or Sundays.

Due to our shipping policy that protects you against credit card fraud, EnterComputers.com will only ship to an authorized address on your credit card